Last week Shenmue fans were outraged at the news that the game they had backed on Kickstarter would only launch as an Epic Games exclusive. Well, today they have been told that they will get a refund from the most unlikely of sources…
The announcement comes courtesy of a Kickstarter update from the game’s development team and a series of tweets from Epic CEO Tim Sweeney :
“We had originally planned for PC distribution through Steam,” Ys Net said. “In response to backers who have requested Steam keys for their rewards, we discussed offering the keys on the day of release. However, coordination with the sales policies of the involved companies was untenable, and as a result, we are not able to make a day one distribution option for steam keys available”.
The post goes on to offer either a physical product or digital game codes for Shenmue 3 via the Epic Games Store or on PlayStation 4. If that’s not sufficient, developers say they will give backers their money back. Though for the top tier backers it is currently unclear as to whether they will get all of their investment back.
The refund is offered by Epic stores as opposed to publishers Deep Silver is a smart PR move as they look to build bridges with the steam community.